Welcome to Vihi IT Solutions (hereinafter “we”, “us”, “our”). We respect your privacy and are committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services (collectively, the “Services”).
By using our Services, you consent to the collection, use, disclosure, and retention of your personal data as described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.
Information that relates to an identified or identifiable individual. Examples include name, email address, phone number, IP address, etc.
Data collected automatically when using the Services, such as IP address, browser type, device information, timestamps, pages visited, etc.
Vihi IT Solutions acts as the controller for the personal data you provide through our Services.
Contact details (e.g. name, email address, phone number, postal address); Account information (e.g. username, password); Professional or job-related info (e.g. company, role); Communications you send us (queries, feedback); Marketing preferences and consents; Payment or billing data (if applicable, via third-party processor).
We and third-party service providers may automatically collect usage and technical data when you access and use our Services, such as: IP address; Device type, operating system, browser version; Pages visited, time spent, navigation paths; Referrer URL and exit pages; Date/time stamps; Unique device or cookie identifiers; Other diagnostic and usage metrics.
We use cookies, web beacons, pixels, and similar technologies to recognize your device and preferences; remember login status, settings, and preferences; analyze and monitor usage patterns and site performance; and serve personalized content and marketing. You can manage or disable cookies via your browser settings, but note that disabling some cookies may impair your experience or cause certain features to malfunction.
We use your personal data for various legitimate purposes, including but not limited to: Operating, maintaining, and improving our Services; Providing you with the products, services or features you request; Communicating with you (e.g. service updates, support, announcements); Marketing, promotions, and newsletters (with your consent); Fraud prevention, security, and abuse detection; Analytics, usage trends, and business insights; Customizing content and experience; Complying with legal obligations or enforcing our rights.
We will not sell your personal data to third parties.
We may share your information under the following circumstances: Service providers & partners: Entities that perform services on our behalf (e.g. hosting, analytics, email services). These parties only have access to data necessary to perform their functions and are bound by confidentiality. Affiliates & subsidiaries: For internal business purposes, where applicable. Legal obligations & enforcement: When required by law, court order, or to protect rights, safety or property (ours, yours or those of others). Business transactions: In connection with mergers, acquisitions, financing, or sale of assets, your data may be transferred to a successor entity under similar data protection obligations. Your direction or consent: Where you request or consent to disclosure (e.g. when enabling third-party integrations).
When transferring data across borders, we will take steps to ensure appropriate safeguards are in place (e.g. standard contractual clauses, certifications) as required by law.
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, to satisfy legal, tax, accounting, or reporting obligations, or to resolve disputes. When no longer needed, we will securely delete, anonymize or aggregate data, unless retention is legally required or permitted.
We implement reasonable technical, administrative, and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure. We cannot guarantee absolute security of data transmitted to us or stored on our servers.
Our Services are not intended for children (e.g. under 16). We do not knowingly collect personal data from minors. If you become aware that a minor has provided us with their personal information, please contact us and we will take steps to remove that information.
Depending on your jurisdiction, you may have rights over your personal data, including: Right to access or request a copy of your data; Right to correct or update inaccurate data; Right to delete or request erasure of data; Right to restrict or object to processing; Right to data portability (receive data in a machine-readable format); Right to withdraw consent (where processing is based on consent); Right to lodge a complaint with a relevant data protection authority. To exercise any rights, contact us using the information below. We may require proof of identity and will respond within applicable legal time frames.
If your data is transferred to jurisdictions with different data protection laws, we will ensure such transfers comply with applicable legal safeguards and protections.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email or via a prominent notice on our Services before changes become effective. Your continued use of the Services after such changes constitutes acceptance of the updated policy. We will update the “Last updated” date accordingly.
If you have questions, complaints, or wish to exercise your data protection rights, please contact:
Vihi IT Solutions
Vihi IT Solutions, 239/9, Uduwana Temple road, Uduwana, Homagama, Sri Lanka
Email: info@vihiitsolutions.com • Tel: +94 77 123 4567
This Privacy Policy was last updated on October 12, 2025. Please check back periodically for updates.